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Airline Business Administrators (m/f/d)

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Roles at STR

Airport business administration staff ensure that everything runs smoothly at the airport – from organisation in the terminal and on the apron to back-office administrative tasks. During their training, they gain a comprehensive overview of the individual areas of airport operations and understand how they are interconnected.

Purchasing and Warehousing:Procuring, storing and supplying goods and services for the airport.

Human Resources:Managing staff, assisting with payroll and checking eligibility requirements for various roles.

Terminal:Helping passengers and luggage on their way, assisting with security checks and keeping an eye on procedures.

Passenger Handling:Assisting with check-in and boarding processes, ensuring punctuality and providing support in the event of lost luggage.

Flight Operations: Managing, planning and overseeing aircraft handling, and monitoring processes on the apron

Resource planning and quality management: Allocating staff to handling areas, managing customer interfaces and analysing various data

Contracts and invoicing:Collaborating with airlines and service providers, processing contracts, checking invoices and complying with tax regulations.

Marketing and communication:Attracting airlines and new routes, promoting the airport and communicating with the press, passengers and customers.

Air freight:Handling imports and exports, organising air freight and communicating its importance to the airport.

Kontrolle auf dem Rollfeld

Course content

General subjects:              

  • Politics and Economics
  • English
  • Spanish (no prior knowledge required)

Aviation/Business specialisms:     

  • Business framework (legislation, rights and obligations, health and safety)
  • Operational framework for flight operations (rights and obligations, organisations)
  • Passenger handling (check-in and boarding)
  • Human resources management (personnel administration and control, types of business organisation)
  • Designing procurement processes (types of contract, contract law, rights and obligations)
  • Concluding contracts and recording business transactions (business management, bookkeeping, balance sheets, tax)
  • Designing marketing measures
  • Value-added processes (cost types, depreciation, management accounting)
  • Flight operations and cargo handling (procedures, framework conditions and documents)
  • Business and market relationships (market forms, economic principle, factors of production)

General conditions

Start of training

1 September

Duration

2.5 years

Apprenticeship allowance

€1,368.26 in the first year
€1,418.20 in the second year
€1,464.02 in the third year

Vocational school

Bethmann School in Frankfurt am Main
(A total of 5 school blocks lasting from 7 to 9 weeks)
Further information

Entry requirements

  • A secondary school leaving certificate or equivalent qualification
  • An interest in German, mathematics, economics and social studies
  • Very good command of English – knowledge of other languages is an advantage
  • An open-minded approach and a genuine enjoyment of working with people
  • Self-organisation and the ability to keep track of things – even in hectic situations
  • Willingness to work shifts during the apprenticeship (must be of legal age)
  • Class B driving licence
  • A passion for the world of airports

Benefits

  • Free Accommodation including Meal allowance per day at vocational college
  • Your own furnished apartment with Wi-Fi during the stay in Frankfurt
  • A wide range of tasks and targeted professional development opportunities 
  • subsidiestowards travel costs during the vocational school blocks
  • Annualgrantforlearning materialsandspecialist books
  • Support provided by experienced female trainers and Male trainers
  • 30 days’ annual leave
  • Additional pension provision via VBLklassik
  • Guaranteed permanent employment for at least 1 year
  • Employee benefits such as Corporate Benefits, discounted canteen offers, subsidies for Buses and train, free car parks and lots of more

Application Process

Applications for the 2027 intakeare now open.

Full details of the selection process can be foundhere.

View all vacancies
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