Airline Business Administrators (m/f/d)
Roles at STR
Airport business administration staff ensure that everything runs smoothly at the airport – from organisation in the terminal and on the apron to back-office administrative tasks. During their training, they gain a comprehensive overview of the individual areas of airport operations and understand how they are interconnected.
Purchasing and Warehousing:Procuring, storing and supplying goods and services for the airport.
Human Resources:Managing staff, assisting with payroll and checking eligibility requirements for various roles.
Terminal:Helping passengers and luggage on their way, assisting with security checks and keeping an eye on procedures.
Passenger Handling:Assisting with check-in and boarding processes, ensuring punctuality and providing support in the event of lost luggage.
Flight Operations: Managing, planning and overseeing aircraft handling, and monitoring processes on the apron
Resource planning and quality management: Allocating staff to handling areas, managing customer interfaces and analysing various data
Contracts and invoicing:Collaborating with airlines and service providers, processing contracts, checking invoices and complying with tax regulations.
Marketing and communication:Attracting airlines and new routes, promoting the airport and communicating with the press, passengers and customers.
Air freight:Handling imports and exports, organising air freight and communicating its importance to the airport.
Course content
General subjects:
- Politics and Economics
- English
- Spanish (no prior knowledge required)
Aviation/Business specialisms:
- Business framework (legislation, rights and obligations, health and safety)
- Operational framework for flight operations (rights and obligations, organisations)
- Passenger handling (check-in and boarding)
- Human resources management (personnel administration and control, types of business organisation)
- Designing procurement processes (types of contract, contract law, rights and obligations)
- Concluding contracts and recording business transactions (business management, bookkeeping, balance sheets, tax)
- Designing marketing measures
- Value-added processes (cost types, depreciation, management accounting)
- Flight operations and cargo handling (procedures, framework conditions and documents)
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Business and market relationships (market forms, economic principle, factors of production)
General conditions
Entry requirements
- A secondary school leaving certificate or equivalent qualification
- An interest in German, mathematics, economics and social studies
- Very good command of English – knowledge of other languages is an advantage
- An open-minded approach and a genuine enjoyment of working with people
- Self-organisation and the ability to keep track of things – even in hectic situations
- Willingness to work shifts during the apprenticeship (must be of legal age)
- Class B driving licence
- A passion for the world of airports
Benefits
- Free Accommodation including Meal allowance per day at vocational college
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Your own furnished apartment with Wi-Fi during the stay in Frankfurt
- A wide range of tasks and targeted professional development opportunities
- subsidiestowards travel costs during the vocational school blocks
- Annualgrantforlearning materialsandspecialist books
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Support provided by experienced female trainers and Male trainers
- 30 days’ annual leave
- Additional pension provision via VBLklassik
- Guaranteed permanent employment for at least 1 year
- Employee benefits such as Corporate Benefits, discounted canteen offers, subsidies for Buses and train, free car parks and lots of more